How we handle your data

Client Portal accounts are protected by email-and-password sign-in and Google sign-in. Access is scoped by role, so each user sees only the information that belongs to them or that they are assigned to.

The CLKS website and Client Portal run on managed cloud infrastructure with a managed database and encrypted connections. This describes the platform used; it is not an independent security certification.

• Account information such as name, email and role.
• Session information such as schedule and status.
• Responses you submit through workbooks or forms.
• Messages and inquiries you send through the website.

Information shared during coaching or training engagements is treated as confidential and is not shared with third parties without your consent, except where there is an imminent risk of serious harm, in line with standard professional ethical duties.

• Managed cloud hosting, database and storage.
• Video conferencing for remote sessions.
• Transactional email for confirmations and reminders.
• Google, as an optional sign-in provider.

CLKS uses cookies that are strictly necessary to keep you signed in. No advertising or cross-site tracking is used.

You can request access to, correction of, export of or deletion of your personal data using the form below. CLKS aims to acknowledge privacy requests within five business days. Additional time may be required to verify identity and complete the request.

For any question about data protection, confidentiality or this page, please use the form above or the contact page.